Wednesday, January 14, 2009

Five Things You Need To Succeed

Last night I was coaching an executive who leads a very large humanitarian program in Asia. She was considering the issue that the size of her program made it impossible for her to monitor all the details of the business. She reported that, for the first time in her career, she was removed from being able to have first hand information and had to depend on her executive team to bring her the information that she needed to have.

I asked her what where the five things that she would need to have in place to be a leader that operates at a high level of functioning. This is her list:

1. Have great senior staff that understand what she needs to know and what she doesn't need to know.
2. If you don't have the right staff, get them. Don't wait, hoping your current staff will eventually get it and work out.
3. Hold your senior staff accountable to meeting your expectations and agreed upon deadlines and action steps.
4. Have a small number of indicators in place to measure success. These should be just a handful that everyone can remember and keep track of. Measurements for NGOs might be things like cost per beneficiary.
5.Have a system in place that you get the information you need in a format that is useful to your own particular management style.

That is her list. What would you add?

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